DATA POLICY

Privacy

PRIVACY
POLICY

LAST UPDATED: May 26, 2026

We are FREAKYYY LTD. We keep things simple. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and what rights you have.

This Privacy Policy applies to freakyyy.com, our service pages, enquiry forms, newsletter links, case study pages, and communications with us.

1. WHO WE ARE

FREAKYYY LTD is a company registered in England and Wales.

Company Number: 17243005
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Email: hello@freakyyy.com

For data protection purposes, FREAKYYY LTD is the controller of personal information we collect through our website and business communications.

2. WHAT INFORMATION WE COLLECT

When you interact with freakyyy.com or contact us, we may collect:

Information you give us directly

This may include:

  • Name
  • Email address
  • Phone number
  • Company or project name
  • Country or location
  • Business information you choose to share
  • Message content
  • Enquiry details
  • Booking or service request details
  • Communication records

If you contact us by email, WhatsApp, Telegram, WeChat, forms, newsletter replies, or other communication channels, we may keep records of those communications so we can respond, follow up, and manage our relationship with you.

Technical information

When you visit our website, we may collect limited technical information such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referring pages
  • Approximate location
  • Date and time of visit
  • Basic usage and performance data
  • Newsletter information

If you subscribe to our newsletter, we may collect your email address and information about newsletter engagement, such as whether emails are opened or links are clicked.

Payment and transaction information

If you purchase a service, book a paid call, or engage us for a project, we may process information related to payment, invoices, billing details, and transaction records.

We do not intentionally collect sensitive personal information unless you choose to provide it and it is relevant to the service or communication.

3. WHY WE USE YOUR INFORMATION

We use your information to:

  • Respond to your enquiry
  • Communicate with you
  • Book and manage calls
  • Provide services you request
  • Prepare proposals, invoices, reports, or project materials
  • Send newsletters or updates if you subscribe
  • Improve our website and services
  • Understand how people use our website
  • Maintain business records
  • Protect our website and business
  • Comply with legal, tax, accounting, and regulatory obligations

We do not sell your personal information.

We do not use your information for anything creepy.

4. OUR LAWFUL BASIS FOR USING YOUR INFORMATION

Under UK data protection law, we need a lawful basis to use personal information. Depending on the situation, we may rely on:

Consent

For example, when you subscribe to our newsletter or agree to receive marketing communications.

Contract

For example, when we need your information to provide a service, manage a booking, issue an invoice, or deliver agreed work.

Legitimate interests

For example, to respond to enquiries, manage client relationships, improve our website, protect our business, and keep basic business records.

Legal obligation

For example, where we need to keep accounting, tax, company, or compliance records.

5. WHO WE SHARE YOUR INFORMATION WITH

We may share your information with trusted third-party services that help us run our business, website, communications, payments, newsletter, hosting, and client work.

These may include:

  • Beehiiv — newsletter and email subscriptions
  • Web3Forms — contact and enquiry forms
  • Cloudflare — website hosting, security, and performance
  • Cloudinary — image hosting and media delivery
  • Google Workspace or similar tools — email, documents, storage, and collaboration
  • Payment processors or banks — payments, invoicing, and transaction handling
  • Analytics tools — website performance and usage insights
  • Professional advisers — legal, accounting, tax, or compliance support where needed
  • Project partners, vendors, or contractors — only where needed to deliver agreed services

We only share information where necessary and appropriate.

We may also share information if required by law, court order, regulator, government authority, or to protect our legal rights.

6. INTERNATIONAL TRANSFERS

FREAKYYY works across borders, and some third-party tools or service providers may process data outside the United Kingdom.

Where personal data is transferred internationally, we take reasonable steps to ensure it is protected through appropriate safeguards, such as standard contractual clauses, adequacy regulations, or equivalent protections where required.

7. HOW LONG WE KEEP YOUR INFORMATION

We keep personal information only for as long as necessary.

How long we keep it depends on the type of information and why we collected it.

Examples:

  • Enquiry records may be kept for follow-up and business reference.
  • Client and project records may be kept for the duration of the relationship and a reasonable period after.
  • Invoice, payment, and accounting records may be kept for legal, tax, and accounting requirements.
  • Newsletter data is kept until you unsubscribe or request deletion.
  • Website analytics may be kept in aggregated or limited form.

If we no longer need your information, we will delete it, anonymise it, or securely retain it only where legally required.

8. YOUR RIGHTS

Depending on where you are and the law that applies, you may have rights over your personal information.

These may include the right to:

  • Ask what personal information we hold about you
  • Request a copy of your personal information
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Object to certain uses of your information
  • Restrict how we use your information
  • Withdraw consent, where we rely on consent
  • Ask for your information to be transferred where applicable
  • Complain to a data protection authority

To exercise your rights, email us at:

hello@freakyyy.com

We aim to respond within 30 days.

You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how we handle your personal information.

9. MARKETING AND NEWSLETTERS

If you subscribe to our newsletter or request updates, we may send you emails about Freakyyy, our work, case studies, services, launches, insights, and related updates.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us at hello@freakyyy.com.

We will not sell your email address.

10. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies or similar technologies.

Some cookies are essential to make the website work properly, improve security, or remember basic settings.

We may also use non-essential cookies or similar tools for analytics, performance, embedded content, newsletter forms, or marketing. Where required, we will ask for consent before using non-essential cookies.

You can control cookies through your browser settings. Blocking some cookies may affect how the website works.

If we use analytics, advertising, or third-party tracking tools in the future, we should update this Privacy Policy and provide appropriate consent options.

11. THIRD-PARTY LINKS

Our website may link to third-party websites, platforms, newsletters, social media pages, payment providers, booking tools, or other services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review their privacy policies before using them.

12. SECURITY

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website, platform, email system, or internet transmission is completely secure. You share information with us at your own risk.

13. CHILDREN

Our website and services are not intended for children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

15. CONTACT

For questions about this Privacy Policy or your personal information, contact:

FREAKYYY LTD
Company No. 17243005
128 City Road, London, EC1V 2NX, United Kingdom
hello@freakyyy.com

© FREAKYYY — WE FIGHT SO YOU DON’T HAVE TO.